Did you know that the US is Salesforce’s largest regional market worldwide?
As such it also hosts some of the leading Salesforce consulting companies in the world. Our experts have researched and ranked some of the best Salesforce consultancies in the US and beyond that can help you grow customer relationships and increase conversions. Here are the top three:
Experts in custom eCommerce development. Kanda Software delivers services to clients in various industries such as healthcare, education, marketing and financial industries.
Featured clients: Epion Health, Houghton Mifflin Harcourt, Verizon Media
Digital Silk is a full-service eCommerce web design agency that helps its clients drive measurable results. The company offers highly customized design, development, SEO and marketing solutions that drive conversions.
Featured clients: SONY, doForms, P&G, XEROX, AT&T
Datarockets is a Canadian full spectrum custom software development company that operates globally since 2014. They offer to startups and established businesses affordable custom web & mobile application solutions.
Featured Clients: Nike inc., Wargaming, HolacracyOne, Pixel Dreams
Salesforce consulting companies help businesses develop customer relationships and grow online revenue by strategically implementing Salesforce Commerce Cloud solutions.
When integrated properly, this cloud-based platform empowers brands to personalize their customers’ shopping experiences, nurture and grow relationships, and increase conversions.
The team of these agencies consists of professional Salesforce administrators, developers and consultants who provide companies with highly tailored products to connect them with their clients.
The US is Salesforce’s largest regional market and brought about $9.45 billion for the company in 2019.
This platform allows you to harness your client’s data, learning more about their behavior, purchasing habits and buying decisions.
Thus, over 150,000 small and big companies have used Salesforce to run their businesses more effectively, including the global mobile operator T-Mobile.
A Salesforce developer is skilled in Apex, Visualforce, HTML and Javascript programming languages which are necessary for developing fully functional products.
Their responsibilities include:
A study by Salesforce shows that the platform will generate 3.3 million new jobs and $859 billion new business revenue between 2016 and 2022.
It especially impacts the following industries:
We can classify the Salesforce consulting companies into several categories based on:
The cost of Salesforce consulting services will depend on several factors including:
Before you start your search for a Salesforce consulting partner, make sure you define your goals first. It will help you understand what kind of product you need and which of the companies can meet your needs.
With all things considered, it is difficult to estimate the average price range of these consultancy projects.
The hourly rate ranges greatly as well, but it is a little easier to convey. Most of the Salesforce consulting companies do price their services based on the hourly rates which range between $50 and $200 per hour.
Mobile eCommerce will account for 72.9% of all eCommerce market. (eMarketer)
With the number of mobile shoppers growing fast and mobile responsiveness being one of Google’s ranking factors, having a mobile-optimized store is more important than ever.
By implementing the Commerce Cloud, Salesforce consulting companies help you leverage the latest mobile trends and provide users with optimum user experience.
They also make it possible for consumers to shop from anywhere and at any time while making the payments quick and easy.
Thanks to the integrated Einstein AI-powered customization n in the Salesforce Commerce Cloud, businesses can personalize their customers’ shopping experience.
This built-in tool can easily connect the users with the products they like with highly tailored item recommendations. It customizes search and category pages based on the actions of the buyers so that they can find what they want.
It also analyzes the habits of the users and provides you with insights on purchasing behavior. This allows you to dive into useful metrics and create better shopping experiences.
The top Salesforce consulting companies will help you leverage the benefits this tool offers to increase the number of sales.
The Omni Channel built-in tool in Salesforce Commerce Cloud enables you to interact with your customers from different channels in one place including:
This allows you to better manage your orders and establish a smooth connection between online and offline channels while enhancing customer experience.
Once your Salesforce developers integrate the Commerce Cloud platform with your store, you will also get access to automation features which will save you a lot of time and boost your productivity.
With its built-in features and tools, you can easily assign tasks, approve order placements, sales or discounts, make recommendations and much more.
Based on your needs, your Salesforce consultant will provide your consumers with personalized experiences that will boost their satisfaction and trust in your brand.
The Commerce Cloud is an integral part of the Salesforce platform that allows you to track the customer journey and better handle your prospects.
It makes it possible for businesses to manage customer data including:
You can also import your leads from outside lists, add them manually or capture them automatically from social media apps, integrated platforms and other sources.
The Salesforce consultant you hire will help you stay organized and guide you through the necessary steps of managing data and the lead management process.
To find the right partner, go back to our list and consider the following factors:
Choosing the right partner can seem like a daunting task. However, following these steps is important because they will help you choose a company that can create a cutting-edge product and accelerates business growth.
The Salesforce Commerce Cloud implementation can help you accelerate business growth thanks to its highly customized features, great automation tools and omnichannel order management.
Though this platform is easy to use, it does require professional assistance to guide you through the management process and develop a fully functional and personalized product that will meet your needs.
Once you picked a Salesforce consultant and your project started, there are a few tips to consider.
Firstly, keep track of Salesforce updates to understand how you can improve your product and boost your productivity.
Secondly, be part of the Salesforce Trailblazer community and see what information other users share.
Also, this platform is open for new suggestions and recommendations, so share your thoughts there as well. Some of your ideas can be the next released features to make your eCommerce product and the products of other businesses much better.
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