Did you know that almost 80% of shoppers never complete their purchases?
We’ve researched the best eCommerce consulting agencies that deliver a range of highly specialized services tailored to your organization’s needs, helping you optimize online store conversions and profit. Here are the top three:
Digital Silk is a leading web design agency that delivers professional eCommerce services strategically created to drive higher conversions, greater brand engagement and repeated visits.
Featured clients: doForms, XEROX, P&G, SONY, AT&T
Urban Insight is the leading Los Angeles-based digital agency. They design and develop successful, award-winning, and effective websites while providing strong project leadership, and technical best-practices.
Featured clients: The Broad Museum, Kennedy Wilson (NYSE: KW), Japanese American National Museum
Experts in end-to-end custom eCommerce development. Supporting Fortune 500 to startups with SaaS, mobile and custom applications solutions in healthcare, education, marketing and financial industries.
Featured clients: Epion Health, Houghton Mifflin Harcourt, Verizon Media
eCommerce consulting companies analyze eCommerce businesses to identify bottlenecks and opportunities and create innovative and effective strategies that lead to growth.
They provide businesses with guidance, monitoring and actionable tips to make sure their marketing plan of action brings optimal results.
Thus, some of the things they will focus on include:
eCommerce consulting companies focus on creating marketing and branding strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
There are several types of eCommerce consulting agencies and we can classify them based on:
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
There are more than 2 billion online shoppers in the world. (Statista)
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
93% of consumers would make a repeated purchase with brands that offer excellent customer service. (HubSpot)
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Brands have as little as 7 seconds to make a first impression. (Forbes)
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
The average cart abandonment rate is 79.17%. (OptinMonster)
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
eCommerce consulting firms can help you deal with uncompleted purchases by:
Here are several factors that can help you find the right partner for your business needs.
To shorten the list of potential eCommerce consulting agencies down, make sure that you:
eCommerce consulting agencies provide you with strategic solutions that accelerate business growth.
Partnering with them will help you reach your business goals.
To choose the right fit, make sure you go back to our table and compare each of the agencies in terms of cost, location, quality of portfolios and credibility.
And when you decide on a partner, make sure you sign an agreement policy that will include the following:
Your project is on the way!
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